When there has been any slight issue regarding incoming payments from customers, it is easily addressed. BILL has a mobile app that you can use to capture receipts and approve bills on the go. With it, users can process bills from vendors, and approvers can review submitted bills. Approvers can swipe right to approve bills and swipe left to reject them. In the Remittance screen, you’ll have the chance to review payment details like mailing address and email address.
│Bill.com Tools for Business
In my experience, Bill.com customer support lacks the knowledge to solve any minor issues. We utilized BILL in our organization in order to connect financially with a multitude of customers. The program allows us easy access to receive payments, invoice as needed as well as view status of all incoming payments. Overall, we are satisfied with the functionality and ease of use when it comes to BILL. Bill is a suited solution for small businesses, looking to handle individual and batch payments.
│Bill.com Real-World Users
- This wasn’t a minor inconvenience; it was a completely random request with no clear explanation or reasoning.What’s worse is how they handle payouts.
- I also have customers that use bill.com (why I don’t know) and when they send an email they state a delivery date of a check which is usually 6 to 10 days after the date stated in the email.
- I use the web version to send invoices to my US clients.
- The Vendor Direct program is for billers who prefer credit card payments, and you can set it up without enrolling or paying additional fees.
- The feature relating to virtual cards which can be deactivated only when we contact support is another issue.
Most integrations are with popular accounting software including QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, and NetSuite. BILL also integrates with Hubdoc, Earth Class Mail, Tallie, and Tax1099.com. However, not every integration is available on every plan.
- Bill.com is a cloud-based software suite that helps small businesses automate the approval and collection of bills, track their cash flow, and manage customer accounts.
- Disappointed at the attitude and direction of ignorance the service seems to have adopted.
- When you select Request a callback, we will call you by phone or you can select chat to start a live chat with us.
- The Chat with an agent will tell you they will follow up and this does not happen.
- Galileo Learning was founded in 2002 to provide high-quality distance learning opportunities for kids of all ages.
- Since there’s no one standard bill format in the business world, the app most likely won’t pull in everything needed.
- Thank you, Marsha, for reaching out with your feedback.
Bill.com helps speed the invoice process
Their system is terrible if you run into any issues. The Chat with an agent will tell you they will follow up and this does not happen. Issues with bill.com were not resolved over several months. Thank you for your five-star review of our software, Lucy! We are happy to hear that our IVA system is bill.com review doing a great job of identifying duplicates, remembering certain invoices and prepopulates based on history.
- Bill.com is a cloud-based platform and does not require installations or downloads.
- You can also create policies to govern bill approvals.
- Maybe my browser settings are off or something, but if the solution to my issue is easy, then it should be more readily apparent or easy enough for a human being to answer.
- You must also verify your email before you can start the setup process.
- The biggest pro of this accounting software is that it will eliminate the need for documentation, which is highly laudable.
- You start typing, and a list of possible matching addresses appears so you can select the correct one.
These fees can add up quickly if your business receives or sends out bookkeeping a high volume of payments this way. Both payables and receivables; includes workflow options with additional integration features and custom pricing. ACH, international payments, by card, via Bill.com’s network of vendors. I process vendor invoices and set up new vendors to pay.
I needed to add a paycheck to Payroll History…
I use Bill.com for two businesses and this is a consistent issue. BILL allows us to keep digitally connected with the subset of our customers who also utilize the program. Overall, the ease of access and Bookkeeping for Veterinarians payment insight provided by BILL is a positive addition to our organization.